Refund Policy
Refund Policy - the basics
💰 Refund Policy
At Envy Ink & Lash, all booking deposits are non-refundable. Your deposit holds your appointment time and covers the time, preparation, and product setup that goes into your service — even if the appointment is not completed.
Please understand:
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Deposits are non-refundable under any circumstance, including cancellations, no-shows, or being ineligible for service due to previous work or medical restrictions.
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All services are final. Due to the nature of permanent makeup and lash services, no refunds will be issued once a service has been performed, regardless of the outcome.
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I do not guarantee results, as healed results can vary based on skin type, lifestyle, aftercare, and previous work.
By booking with Envy Ink & Lash, you acknowledge and agree to this policy.
Thank you for understanding and respecting the time and effort that goes into providing these specialized services.
– Kristin
Envy Ink & Lash 💚